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508@HHS

Technical Assistance FAQ's

General Questions | EIT | Aquisitions | Scope | Exceptions | Training | Training Standards: web, software, hardware

Aquisitions

Q: Considering that no person in this office has a disability, does Section 508 need to be considered?
A: The answer to this is YES, Section 508 applies to all EIT, regardless of an individual users' disability or lack thereof.
   
Q: The vendor has given me an incomplete Product Accessibility Template (PAT). What should I do?
A:  As best practice, HHS should only accept claims of conformance that are clearly defined (via the HHS Section 508 Product Accessibility Template (PAT) at http://508.hhs.gov/) and warranted by the vendor.
   
Q: If an item is on the GSA schedule, is it complaint
A: The GSA schedule has nothing to do with Section 508 compliance. Each OPDIV requesting official has different needs, and is required to assess their unique 508 requirements.
   
Q: If products are procured by a government contractor, for that contractor's personal use only, do the products need to be 508 compliant?
A: The answer to this is NO, it does not need to be 508 compliant.
   
Q: If a product is procured by a government contractor, and the product will be returned to the government once the contractor's work has ended, does the product need to be 508 compliant?
A: The answer to this is YES, it does need to be 508 compliant
   
Q: Who is responsible for ensuring that products created by a contractor are compliant, the contractor, procurement, or the OPDIV?
A: The OPDIV is ultimately responsible for 508 compliance. When writing a contract, HHS (via the OPDIV staff) should state in the contract that the contractor is responsible for delivering a 508 compliant product. HHS (via the OPDIV staff) is repsonsible for verifying that the deliverable is compliant.
   
Q: How do you ensure that purchases are 508 compliant? Does HHS need to test all products, for 508 compliance, before buying them? If a manufacturer claims that their product is 508 compliant, should HHS accept their claim?
A1: Testing decisions should be based on the vulnerability of acquiring inaccessible products, and the impact of remediation or replacement. A rule of thumb here is that if you are doing testing for other techical factors, you should test for accessibility, as well.
A2: As best practices, HHS should only accept claims of conformance that are clearly defined (via the HHS Section 508 Product Accessibility Template (PAT) at http://508.hhs.gov/) and warranted by the vendor.
   
Q: Does a data base exist for 508 compliant products, and if not, should one be created?
A: A database will NOT be created, as each requesting official has different needs, and must assess their unique 508 requirements.
   
Q: Who should maintain the documentation of undue burden and how long should these documents be maintained? Should procurement be responsible for maintaining the documentation?
A: Procurement should retain the forms for all procurements per FAR requirements.